I think most of my fellow service industry folk can agree with the fact that's its almost impossible to approach every guest or table with the same mindset. Example: if I get sat with a middle-class white couple or family, I'm going to be in a far more positive mood than if I get sat with Shondrika and her loud ass hoodrat friends or Bubba and his camo-wearing redneck buddies with confederate flag sleeveless shirts on. Not being a dick but 9xs out of 10, that middle-class white family is going to tip in a far more respectable manor than black folks or rednecks. Now, every now and then you'll get your surprise but it's usually a pretty foreseeable outcome before you even make it to the table.
Now, I guess I should go in depth as to what an appropriate tip is. If a server provides exceptional service (keeps your drink full, suggests items, smiles, ya know, basic shit), then a 20% tip is the standard, no less than 15%. Fuck what Oprah said. I tend to overtip a bit just because I relate and I'm usually tipping my friends. But if your server/bartender does a good job, they deserve to be tipped accordingly. No ifs, ands, or asses. Besides, we literally depend on tips as our source of income as we get paid far below minimum wage AND usually have to tip out a percentage of our sales no matter how much money we make.
So, let me give you my experience from earlier today.Twas a slow day at work, had a couple tables here and there, when I get sat with a couple slack-ass ratchet bitches who looked like they picked themselves up straight off the couch, put on some house slippers, and came out to eat. No makeup, hair nappy, one bitch didn't even bother to put a bra on. Got their drinks, suggested an appetizer, then proceeded to take their order. Not only did they not even attempt to read anything on the menu themselves, but they barely paid me any attention at all while I'm trying to take THEIR order. After struggling to make it through that process, I put their order in, bring them silverware, and delivered their food when it was ready. Refilled drinks, asked if everything was ok. Of course they ran my ass all across the restaurant as if they were the only people in the world. Halfway through their meal, I get sat with a party of young black kids. They seemed to be polite, educated, and well-mannered. And I was told it was going to be 8 people, so I had the opportunity to add gratuity. Then, 1 person didn't show...then only 5 of them ordered meals. No gratuity for me. Ok, whatever. I'll give them the benefit of the doubt. Meanwhile, I cash out the previous table, tell them to enjoy their day, and continue taking care of my other table. These ugly ratchet bitches left me NOTHING!!! Ok...still have this party to look forward to, right?! They ran me a little, nothing too crazy. All was well until they asked for their checks. One kid told me that he was gonna pay some of his tab in cash and the rest with his friend's card. Bad sign. Cashed them out, waited almost an hour for them to actually leave to finish cleaning the table. All together their checks were over $60. I made a total of $3 off of them. Completely unacceptable. It also didn't help that those were the last 2 tables of my shift. Not a good way to end the day. I technically lost money serving them.
Moral of the story: if you don't know how to take care of the people taking care of you, or if you can't afford to do so, stay your happy ass at home. Plain and simple. Cuz it's getting to a point where I may snap on your bitch ass and ultimately get fired because of it. It's common sense, common courtesy.
I hope this gives a little insight into what servers go through on a day-to-day basis. Get your act together people.
On that note, my black ass is going to sleep. Working on some music bright and early tomorrow.
Later,
Rex
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